Order Policy

When placing an order on Tasmimi.com, please review the product details carefully before confirming your purchase.

Placing an Order

• Orders can be placed online through our website 24/7.
• The minimum order quantity starts from 3 meters.
• Once payment is successfully completed, you will receive an order confirmation message.

Order Processing

• Orders are processed within 1–3 business days.
• We reserve the right to cancel or delay orders in case of stock unavailability or payment issues. Customers will be informed promptly.

Cancellation Policy

• Orders can only be canceled before shipment.
• Once an order has been shipped, it cannot be canceled.

To request a cancellation, please contact us as soon as possible at:
📧 Tasamimiservice@gmail.com

Return & Exchange Policy

Due to the nature of fabric products, we follow a careful return policy to maintain quality standards.

Returns

• Returns are accepted only in case of damaged, defective, or incorrect items.
• The request must be submitted within 48 hours of receiving the order.
• The fabric must be:
  • Unused and uncut
  • In original condition and packaging

Non-Returnable Items

• Fabric orders that have been cut, washed, or used
• Orders placed incorrectly by the customer
• Sale or discounted items (if applicable)

Exchange Policy

• Exchanges are subject to stock availability.
• If the requested item is unavailable, a refund or store credit may be offered.

Refund Policy

• Approved refunds will be processed after inspection of the returned item.
• Refunds will be issued to the original payment method.
• Processing time may take 7–14 business days, depending on the bank or payment provider.

Important Notes

• Slight color variations may occur due to screen settings and lighting.
• Measurements may vary slightly as fabrics are measured manually.
• Shipping charges are non-refundable unless the return is due to our error.